Sean Murphy

Superstimulus: Refining Online Interactions into Digital Heroin

Attention-selling business models have incentives for fostering unhealthy addictive behavior. They are refining online interactions into the equivalent of digital heroin: experiences that are highly pleasurable, highly addictive, and in the long run seriously harmful. My goal is to offer several perspectives on certain business models that encourage a “race to the bottom” and provide […]

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Six More from Akin’s Laws of Spacecraft Design

David L. Akin is the Director, SpaceSystems Laboratory at the University of Maryland. He is also the author of “Akin’s Laws of Spacecraft Design.” He lists more than 40 laws: I selected ten when I blogged about “Applying Akin’s Laws of Spacecraft Design To Startups” here are six more that I thought were directly applicable

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More Effective Discovery Conversations Lead to More Effective Demos

Highlights from a Wed-Nov-29-2017 panel of sales experts on how effective discovery conversations lead to more effective demos: Richard Smith of Refract, Peter Cohan of Second Derivative and author of “Great Demo,” Brian Geery of SalesNv and author of “How to Demonstrate Software So People Buy It,” and Warren Gouws of SumTotal Systems.

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How To Scale Up Qualitative Research Efforts

Qualitative research that allows firms to understand unmet and emerging needs is now the bottleneck for the specification, development, and delivery of significant new products. This is the result of substantial investment in the last two decades in tools for software development, quantitative evaluative research, marketing and sales. This has fundamental implications for how product

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