The best feedback from early customers is a story: this post explores four kinds of stories you should listen for and how to take advantage of them.
The Best Feedback From Your Early Customers Is a Story Read More »
Resist the temptation to minimize the time you spend to get feedback from early customers. Focus on depth of insight. This can come only from conversation.
The Best Way To Get Feedback From Early Customers Is a Conversation Read More »
Steve Blank serial entrepreneur, author of “Four Steps to the Epiphany,” and a lecturer at the UC Berkeley Lester Center for Entrepreneurship and Innovation will be speaking at TiE on Wednesday August 15, 2007. The event starts at 6pm and ends by 10pm, it will be held at the TiE Conference Center, in Suite 108
Steve Blank Speaking at TiE on Wed Aug-15-07 Read More »
Getting early customer feedback is critical to fine tuning your product so that you can scale up. The temptation is to use a on-line survey tool to save your time, but I think for your early customers a questionnaire may only give you the answers that you are looking for, not the information that you need.
Getting Early Feedback Read More »
I was interviewed in June 2006 by Barbara Cass, Volunteer Director for the SDForum, the final text appeared in the July/August 2006 newsletter (see page 15 of the PDF version). I have updated it here to add links for many of the referenced works and the quotes. KV Rao and I did a one year
June 2006 SDForum Interview Read More »
