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Custom Centric Marketing Means Shifting to “Resolution Messages”

Mary Sullivan addressed “Customer Centric Marketing” last Monday, providing a number of examples of marketing messages based on the customer’s operating reality. Mary highlighted the need for marketing campaigns to recognize that the customer is in charge of the buying process today. The example messages cut through the noise (Mary provided an estimate that every

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Mark Duncan on “New Tools for Increasing Marketing Productivity”

Mark Duncan gave an excellent guided tour at the October 9 SDForum Marketing SIG of several web based applications that marketing teams should consider taking advantage of in addition to (or even instead of) Microsoft Office. He opened with the observation that The applications bundled into Microsoft Office—word processing, spreadsheets, presentations, calendar, and mail–are the

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