An interview with Paul van Besouw, the founder and CEO of Oasys Design System, explores lessons learned from his entrepreneurial efforts at Ambit and Oasys.
Founder Story: Paul van Besouw, Oasys Design Systems Read More »
In a blog post last October entitled “Entrepreneurship as a Science – The Business Model/Customer Development Stack” Steve Blank suggested Alexander Osterwalder and Yves Pigneur defined a business model as how an organization creates, delivers, and captures value. More importantly they showed how any company’s business model could be defined in 9 boxes. It’s an
Business Model Representations Read More »
“Nobody makes a video game about the quartermaster division, but armies win and lose on logistics and supply, and politics and diplomacy, and the work people do on the homefront.” Mike O’Malley in “History-ness and Video Games“ The first stage of a bootstrapped startup is a “come as you are” party. The founders are living
What Happens When The “Come As You Are Party” is Over Read More »
Bootstrappers need to make commitments and meet deadlines to achieve their cash flow objectives. Deadlines and commitments are inextricably linked. Be explicit up front about how long offer is good or how long a customer needs to wait for delivery. Get them to be explicit on payment terms.
Expiration Dates: Deadlines and Commitments Read More »
This post on customer development interviews is one of my most popular. If you would like help preparing for customer development interviews or reviewing results from recent interviews please sign up for a no cost no obligation office hours session and I will be happy to help you rehearse or de-brief. Here are my lessons learned from taking
Tips for B2B Customer Development Interviews Read More »
A bootstrapper needs four attributes to succeed: purpose, patience, politeness, and prudent risk taking. These are markers for strength not weakness.
Purpose, Patience, Politeness, and Prudent Risk Taking Read More »
From a Time Magazine December 2009 interview with Malcolm Gladwell I’ve always been fascinated by the idea that in inner-city schools, the thing they do best is sports. They do really, really well in sports. It’s not correct to say these schools are dysfunctional; they’re highly functional in certain areas. So I’ve always wondered about
Malcolm Gladwell Suggests Appreciative Inquiry Into Inner-City Schools Read More »
Appreciative Inquiry (AI) is a mindset that is essential in customer discovery. It encourages you to look for what’s working in an potential customer’s organization and “work with the grain of the wood.” It enables you to build on demonstrated strengths and accomplishments in framing your solution to a critical business problem.
Appreciative Inquiry Mindset Essential to Customer Discovery Read More »
Question from an entrepreneur in the midst of customer discovery for a new product. Q: We are preparing to launch our first product in a few months. Next week there is a conference sponsored by a professional society that represents one of our potential target markets. We have already done about a dozen customer discovery
Customer Development Conversations With Busy Prospects Read More »
Lenny Greenberg, Founder and CTO of Assistyx, e-mailed me a long and thoughtful response to my “Learning from Netflix” post. In fact it was is good that I am publishing it with his permission. There are a lot of lessons we can learn from this: It was smart for Netflix to look at their streaming
Learning From Netflix: Lenny Greenberg’s Response Read More »
A common complaint an entrepreneur voices when they first try to explain why a prospect should pay for their product: “It’s difficult expressing the value proposition in just a few words because there are so many different ways to use it.” Many an entrepreneur with a new product Here are some things to try to
It’s the Picture on the Box that Sells the LEGO Set Read More »
I am always interested in having a conversation with a prospect. If you are hoping to infer needs from seeing them press a menu button with an icon or one or two words on it I think that’s a poor substitute for a conversation. I know that people cannot always predict what they need or
Selling to a Business Requires Conversations that Build Trust Read More »
“Never mistake a clear view for a short distance.” Paul Saffo “We tend to overestimate the effect of a technology in the short run and underestimate the effect in the long run.” Roy Amara Netflix increased prices by 60% for streaming media and DVD combinations and threatened to split their website into two halves–DVD and
Learning From Netflix’s 2011 Pricing Strategy Mistakes Read More »
If you are an entrepreneur then sales is always a part of your responsibility. Here are some tips for cutting your teeth in sales.
Cutting Your Teeth in Sales Read More »
Gauging Customer Commitment Some customers will tattoo your brand onto their body. Harley Davidson and a few rock bands have able to achieve this. But in general it’s difficult to create that level of life long commitment in a paying customer. You have to be content with accepting their money and working hard to evolve
Gauging Customer Commitment Read More »
Here are the slides from today’s “Working for Equity” panel at Silicon Valley Code Camp. It was a standing room only crowd of over 70 that made for a very interactive session with the panel.
Slides from “Working For Equity” Panel at SVCC 2011 Read More »
Marshal Field’s “Twelve Things to Remember” is a good list of qualities bootstrappers should cultivate within themselves.
Twelve Things to Remember by Marshall Field Read More »
If you are considering joining a startup or are in the process of building out your initial team I am moderating a panel at Silicon Valley Code Camp with three startup CEO’s offering lessons learned on their entrepreneurial experiences. The Working For Equity panel is Sunday October 9 at 10:45 am in Room 4306 and
Working For Equity Panel at SVCC 10:45am Sun-Oct-9 Read More »
Networking is good questions, listening, and helping others. Some rules of thumb for networking from Ford Harding’s Rainmaking (pages 44-59).
Ford Harding on Rules of Thumb for Networking Read More »
Hard to believe that 2011 is already three-quarters over. Slightly more actually. I need to take the time in the next week to recap our goals for 2011 and recalibrate what is still “in the feasible region.” If I am feeling more ambitious I will also sketch out a preliminary list of goals for 2012.
The Fourth Quarter of 2011 Read More »
